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REAL PRACTICE:
UX CASE STUDY

Designing a realistic, public speaking practice application with augmented and virtual reality for college students.

Team: Ryan Anderson, co-lead Micah Hinson

 

Industry: Virtual Reality, Augmented Reality, Education

 

Project Length: 3 Months

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Tools Used: Figma/FigJam, Slack, Photoshop

 

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Background

Nearly %70 of college students admit to being afraid of public speaking and are aware they struggle with it. 90% of them want to improve. However, traditional practice methods fall very short in aiding students with being both prepared for a presentation or speech and gaining public speaking skills and confidence.

 

I co-lead this project to rethink the way college students can practice speeches and presentations using AR/VR.

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Methods                                                                                                                 

 

Persona

 

The Field Guide to Human-Centered Design

  • Student Interviews

  • Find Themes

  • HMW Statements

 

Value Proposition-Design:

  • VPD Canvas

  • Napkin Sketches

  • VPD Statements: Ad Libs,

  • Competitive analysis: Comparative Canvas

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Defining the Problem

 

The Design Challenge

How might we boost student confidence and public speaking skills by allowing students to feel like they’re in both their intended setting and presenting to their intended audience?

 

Traditional practice methods like practicing in front of the mirror, friends, or even recording themselves all seem to fall short in aiding students with being both prepared for a presentation or speech and gaining public speaking skills and confidence. That’s where we come in to help.

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                   “I would practice more if helpful and available                            people were around to practice with.”         

                                                                 -Student Interviewee

Understanding Our Users

 

Target User

College students currently taking public speaking classes 

and have low confidence presenting in front people

 

Student Interview

I conducted an interview with a current college student who just completed a public speaking class and fell under the 70% of students afraid of public speaking and the 90% who want to improve. I came away with three important themes of user pains and gains.

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                  Confidence                   Feedback                  Consistency

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Persona

 

This is Mike.

 

He is enrolled in a public speaking class at

Northwest University and has an important speech

to give on Monday.

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Mike is terrified of public speaking and hates giving

speeches, but he really wants to get better.

 

He wants a way to practice his speech that will give

him the ability to have excellent speaking skills, effectively engage his classmates and professor, get an A on this speech, and ultimately pass the class.

 

He is frustrated because he doesn’t want to be nervous speaking in front of people. He doesn’t see improvement when he practices with his friends, nor do they consistently have time to be his audience. Even worse, Mike finds it impossible to receive specific feedback from his professor. 

 

What Mike needs is: confidence, feedback, and consistency when he’s practicing.

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Ideation

 

“How might we…?” Statements

Using what we learned from expert and peer interviews, and creating our persona Mike, the next step was to reframe those insights as generative questions: “How might we…?” statements pertaining to the user needs of confidence, feedback, and consistency.

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  • HMW create a practice environment that looks and feels like the real intended speaking environment?

  • HMW give the speaker feedback that is content related and helps them improve on current public speaking flaws/skills?

  • HMW replicate a real audience to interact in time with the speaker and their specific topic?

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Value Proposition Design Canvas

Another ideation technique we used was creating a Value Proposition Design Canvas to clarify our customer understanding, describe how we intend to create value for that customer.

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Prototyping

We wanted to make our ideas more tangible and shareable so we did         low-fidelity napkin sketching as well as writing down more of these ideas on sticky notes.

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Solution: Real Practice

An AR/VR speech practice application

 

Initial Value Proposition Statement

Real Practice helps college students who

want to Improve and practice their public

speaking skills by allowing them to practice

for a realistic audience and environment

and give them relevant and direct feedback.

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Competitive Analysis

Competitors like Virtual Speech and Panic Lobster are doing similar things, but I knew there were areas where we can do it better.

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                                                                        1.) Specific for College Students.

                                                                        

                                                                        2.) Offer package deals of AR/VR 

                                                                             headsets and our Application.

 

                                                                        3.) Have classrooms etc., pre-

                                                                             uploaded on the application.

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Proposal

Real Practice is an AR/ VR speech simulation application that helps students practice/hone their public speaking skills by creating and displaying a matching environment to that of a realistic classroom setting. As the student practices doing a run through of their presentation, Real Practice will generate virtual audience members who will mimic both human behavior and facial expressions throughout the presentation. We then will provide a synopsis of feedback and constructive criticism at the end. This whole process intends to boost student confidence in public speaking and sharpen presentation skills.

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Value Proposition Statement

For college students without public speaking confidence, we simulate students’ intended audiences and environments, so they feel confident

and prepared to speak publicly so their presentations and content feels second nature.

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Feature Areas

 

Replicating Environment

One of the main features is replicating the environment in which the user will be speaking in. 

 

Classrooms, auditoriums, chapels, theaters, etc., are all places that our company needs to be able to accurately replicate and simulate for the user to feel comfortable and confident in that space to be prepared for the physical environment when giving their speech/presentation. Real Practice’s database will include premade simulations of each classroom on the campus as well.​

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Producing Feedback

Another main feature is to give relevant and helpful feedback to the user based on their presentation, information, and audience engagement. 

 

This includes having a HUD with a volume meter and a meter measuring general audience engagement. This would also include the feedback report given at the end of the speech/presentation.

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PRD & PRFAQ

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Mid-Fidelity Mockup

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Development Requirements

For replicating a realistic environment, our VR headsets would need room scanning, as well as AR compatibility. The switch from a realistic replication of the environment and the actual environment with a virtual audience using AR is very important. Room scanning is viable to both accurately place virtual audience members as well as replicating the environment for VR use outside of the intended environment. 

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For producing feedback, our AR/VR Headset must have the abilities to track both motion and sound for eye contact and vocal projection. Our AI needs to be able to accurately analyze the presenters' spoken words and present a synopsis of accurate feedback based on public speaking research and the actual information they presented that would be beneficial to user improvement.

 

What We Need                                                                         

  • $1,000,000

  • 5 Developers

  • 1 Product Marketing Manager

 

We would use these for further testing as well as beginning development of the AR/VR application.

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Next Steps & Learnings

 

What’s Next? 

This class project ended with only a single screenshot visual mockup, next steps I would want to take is testing our product. First we would want to create an MVP (Minimum Viable Product) and offer it for free to a number of college campuses and monitor usage and impact on grade and overall public speaking skills. We would then implement any feedback before continuing with development.

 

Learnings

What We Did Well

  • Bringing individual ideas together through collaboration

  • Utilization of Figma/FigJam 

  • Continuous Iteration

  • Interviews/Interview scripts

 

What We Could Have Done Better

  • More napkin sketching

  • Dove deeper into prototyping

 

Future Application

  • The Field Guide to Human-Centered Design

  • Value Proposition-Design

  • The end-to-end UX design process

  • Importance of collaboration

 

So much of what we accomplished came from taking our individual ideas and bringing them together to bring forward new, better ideas. If I did this project alone I would missed out on a lot of good ideas and accountability of keeping the user at the forefront of our design process.

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